Favorites Videos
Articles
Pricing  
Sign in Register for free!
Sign in Register
CLOSE


Social Proof in Brow Business

Jan 28, 2024, Update: Jan 28, 2024, author: Hairstrokes.com / Holistic PMU
Share this article
1

""Social proof" is widely recognized as crucial for success in pigmentation artistry. This article explores its specific role, offering research-based insights into how social proof influences the costs of managing social media presence and improving customer conversion rates. We aim to clearly explain how social proof works and its significant impact, providing pigmentation artists with essential knowledge for their business."

1. Background


This article is based on insights from two Powder Brows Research Centre studies. These studies focused on the impact of "social proof" on customer decision-making in the brow procedure and related services sector. The research spanned two periods: from 2018 to 2020, covering pre-Covid times and the pandemic era. The projects involved 452 participants, mainly from the European Union, the United Kingdom, and the United States. The main goal was to understand how social proof affects customers' choices when selecting a brow artist and to identify the most effective ways to use social proof in the brow business.

2. The Concept of Social Proof


The concept of social proof is straightforward: when people are uncertain about a decision, they look to others for guidance. If many people are doing something or someone we respect is doing it, we tend to think it's the right choice for us, too.

This idea is behind the power of online customer reviews, the emergence of trends, and why we sometimes follow a crowd's behavior. It's about seeking reassurance that we're making a smart choice by being in "good company." Many students and readers associated with powderbrows.com (parent company of hairstrokes.com) understand this when reflecting on their experiences. Most of their recent purchases and significant decisions have been influenced by social proof to some extent.

3. Dual Roles of Social Proof in PMU


In the semi-permanent brow industry, social proof plays two essential roles slightly different from its traditional use. Firstly, it serves as an accelerator, enhancing the popularity of brow artists. At the same time, it helps potential clients overcome hesitations or barriers to choosing a service. This article will discuss both aspects of social proof in artist branding:

  • Branding-generated social proof as a “lead generator” by reducing the cost of maintaining reach.
  • Branding-generated social proof as a “friction remover” for smoother client conversion.

In simple terms, effective branding and social proof help artists gain more leads and increase the likelihood of converting these leads into clients. The following sections will explore this process's how, why, and specific mechanics.

4. Social proof as a lead generator


To better grasp social proof in the brow business, it's important to understand the Matthew Effect. This concept, linked to the biblical Gospel of Matthew, suggests that "the rich get richer, and the poor get poorer." Introduced by sociologists Robert K. Merton and Harriet Zuckerman in 1968, it describes how success tends to breed more success.

The Matthew Effect

The Matthew Effect means that people gain more social and economic benefits when they start with a certain level of popularity and wealth. This is often due to preferential attachment, where resources are given based on existing wealth or status. This makes it hard for those with fewer resources to improve their position, while it's easier for those at the top to maintain or grow their status.

This results in a small fraction of top-tier artists capturing most of the business and recognition in the brow business. Research shows that this elite group typically makes up about 18.7% of all active artists in a region. However, only about 3-4% of newcomers become top earners. This highlights the significant impact of social proof and the Matthew Effect in the semi-permanent brow industry.

Understanding the importance of personal branding is crucial for those aiming to be top earners in the brow industry. A study of 182 artists' careers found that it usually takes 18 to 24 months to become a leading artist. These top artists earn nearly 82% of the total earnings per procedure. However, only a small percentage, approximately 3.5%, of those in group training reach this level. Success in this field goes beyond skill; it also involves creating a compelling public persona.

Maintaining a high reach

Maintaining a high reach is key for top earnersThey focus on developing both their brow and personal brands, promoting themselves actively on social media. This typically involves maintaining a reach of 50,000 to 300,000 contacts, varying by location. Starting artists often use social media advertising to achieve such reach, which allows for the natural growth of followers over time.

The takeaway is that artists who have gained some traction towards social proof have first invested in creating the perception of social proof through advertising and boosts on social media. This is more cost-effective when the artist promotes both their personal and brow brands, rather than just a standard brow artist account.

This dual branding approach increases the artist's visibility and appeal, leading to more traction and the eventual establishment of social proof. Successful artists lay the groundwork by creating an image of popularity and credibility through targeted promotions. This initial investment is crucial for organic growth and wider recognition, essential for achieving and sustaining social proof in the competitive brow business.

5. The triad of digital branding


Exploring the three factors for personal branding and digital PR, it's important to focus on concrete channels essential for establishing successful social proof. The triad includes creating a distinct social media identity for yourself as an artist and your brow brand, having a strong web presence, and developing a robust content creation strategy.

Distinct Social Media Identity for Your Brand

In today's digital world, a key marketing strategy is establishing a separate personal brand apart from your brow brand. This individual brand should reflect unique values and characteristics, represented through dedicated social media accounts. While this might be challenging for some artists, especially those who are less extroverted, creating a personal brand opens up a wider range of marketing opportunities.

Actionable Steps for Social Media Branding

Set Up Separate Business Accounts. Use your brow artist name to create individual business profiles on platforms like Facebook, Instagram, and TikTok. This lets you maintain distinct accounts for your brow and personal artist brands.

Define Your Brand Identity. Clearly articulate your brand's values, style, and messaging to distinguish it from your brow brand.

Dedicated Website for Your Personal Brand

Having a personal website is essential for content accessibility and discoverability. Relying solely on third-party platforms can be limiting and risky. Your personal brand needs its own digital space where you can control the narrative and host all your content, separate from your brow brand’s website.

Actionable Steps for Website Development

Domain Registration: Choose and register a domain name that aligns with your artist name.

Website Creation. Use user-friendly website builders like Squarespace, Wix, or Webflow to design and launch your site. Make sure the website mirrors your personal brand’s identity and values.

These steps will create a comprehensive digital ecosystem supporting your personal and professional brands. This approach enhances visibility, credibility, and marketing effectiveness in the competitive brow artistry.

Robust Content Creation Strategy

The importance of a content strategy in promoting personal and brow brands is paramount. A large portion of the content for your brow brand can be easily adapted for your brand with minimal changes. The key is to maintain a steady flow of content and stick to a regular posting schedule. Based on observations of various artists' strategies, content approaches can be categorized into three levels: Sufficient, Growth, and Aggressive.

Sufficient Strategy. This involves posting content three times a week on social media platforms. It's a baseline strategy to keep a consistent presence without overburdening the content creator.

Growth Strategy. This approach suggests posting five times a week. It's designed for artists who want to expand their reach and interact more with their audience.

Aggressive Strategy. This strategy involves posting daily, seven times a week, for rapid growth and high visibility. While intense, it can significantly enhance audience engagement and brand visibility.

Considering the various platforms available, these strategies mean posting anywhere from 3 to 30 times per week. The frequency increases when adding website content. For example, if an artist uses four to five platforms and creates five quality content pieces weekly, they would generate about 25 weekly posts.

Action Steps for Effective Content Management

Determine Your Strategy. Select the intensity level for your content strategy (Sufficient, Growth, or Aggressive) based on your objectives and capacity.

  • Set a Posting Schedule. Implement a consistent schedule for content posting to maintain regular audience engagement.
  • Efficient Content Creation. Develop efficient content creation methods, such as repurposing existing materials or optimizing the content creation process.

This structured approach to content strategy is crucial for establishing and maintaining a strong online presence, which is vital for successful personal and brow branding in the current digital environment.

Impact of Multi-Account Strategy on Paid Advertising Adopting a multi-account strategy, where brow artists manage separate accounts for their personal and professional brands, significantly impacts their social proof and marketing dynamics. This method boosts the artist's visibility and credibility, which is key in maintaining audience reach. While it doesn't eliminate the need for paid advertising, our research shows a noticeable shift in its reliance.

6. Social Proof as a "Friction Remover”


Social proof plays a crucial role in conversion, not just lead generation, in the brow business. It effectively reduces barriers in three areas: digital marketing campaigns, offline bottom-of-the-funnel conversions, and collaborative project negotiations. Let's explore these areas.

Using Social Proof in Digital Marketing Campaigns

Incorporating social proof into digital marketing campaigns can involve referencing the number of customers who have used a service, highlighting the popularity of an offer, or showcasing gift card purchases. This approach doesn't directly lead to conversion but is an effective "hook" that encourages potential leads to delve deeper. This is where the digital triad of personal branding proves valuable.

Client feedback indicates that over 88% checked the artist's brand, and over half felt confident enough to proceed when they saw a strong and popular brand. Conversely, 29% chose not to proceed due to a lack of social proof. Although 29% might seem small, it can significantly affect an artist's monthly revenue, possibly resulting in a substantial financial loss.

Friction in Digital Marketing

Some artists consider buying fake followers to build social proof quickly. However, this tactic can be risky and only partially addresses the issue. Inflated follower numbers can backfire if there's a mismatch between posting activity and engagement. In the long term, an account with fake followers and low engagement can hinder organic growth and increase costs.

Concrete Actionable Steps

In your digital marketing campaigns, include references to your social media following to strengthen your social proof and attract more leads.

Reducing Friction at the Offline Bottom of the Sales Funnel

Over 19% of clients chose a specific artist despite initially ignoring a friend's recommendation if that artist's social media presence was weak or absent. While 19% may not seem significant, its impact is considerable for those at the bottom of the sales funnel. These individuals are close to making a booking. If 19% hesitate due to insufficient social proof, it could lead to a significant loss in monthly turnover, depending on the artist's location and pricing.

Reduction in Paid Advertising Dependency

Our research, covering a period of 6 to 18 months, reveals a clear trend among artists who use a dual account strategy.

  • Increased Lead Generation. Approximately 76% of artists observed that maintaining separate accounts for their personal and professional brands increased their monthly leads despite the overlapping demographics.
  • Decreased Advertising Budget. A notable 91% of these artists reported a significant reduction in the advertising budget needed to maintain their reach.

Substantial Budget Cuts. An impressive 14% of the artists experienced a major decrease in their paid advertising budget.

These findings highlight the efficacy of a multi-account strategy in strengthening an artist's digital presence. By managing separate accounts effectively, artists can boost their organic reach, reducing their dependence on paid promotions. This cost-effective strategy helps build a more authentic connection with the audience.

CAC and Conclusions

When considering customer conversion, it's important to note that customers don't usually attribute their decision entirely to social proof. However, an artist's evolution into a "brand" alongside their brow brand can significantly lower the costs of maintaining reach. Since the number of monthly paying customers is linked to reach, this effectively reduces the Customer Acquisition Cost (CAC). While customers might not consciously separate "social proof" from authority, over 87% indicated that the artist's popularity played a significant role in their decision-making. Thus, leveraging social proof enhances brow artists’ brands and decreases CAC, as it allows for maintaining monthly reach at lower costs.

Additionally, include social proof elements in your gift cards and other offline promotional materials to address this.

Social Proof in Co-Promotional Negotiations

Social proof plays a crucial role in co-promotional negotiations, particularly with influential figures in the beauty industry, referred to as “unicorns.” These are providers of non-competing beauty services who interact with your target audience daily. Research shows that 96% of such entities evaluate your social media presence and the digital triad of personal branding before considering a collaborative venture. This underscores the significant impact of social proof in these negotiations.

From a business perspective, establishing your brand and gaining initial social proof -  "catching smaller fish" -  can lead to attracting larger opportunities or "bigger fish." While a strong digital triad of personal branding may not automatically attract inbound co-promotional leads, evidence suggests it doesn't hinder them in negotiations. Gaining the interest of a "unicorn" can be more beneficial than engaging with numerous portfolio models. Securing a cooperative deal with such an entity can be invaluable for an emerging artist, highlighting the importance of developing a compelling digital triad of personal branding.

Concrete Actionable Steps

Invest time in refining your digital triad of personal branding. Dedicate an hour daily to "unicorn hunting," looking for opportunities to collaborate with these high-value entities.

7. Conclusions


Research shows that social proof significantly, though subtly, influences the Hairstrokes and general pigmentation business. Popularity does not immediately yield financial benefits but aids in two key areas.

First, a strong artist brand supported by a compelling digital triad — consisting of social media accounts, a personal website, and consistent content production — results in more cost-effective reach and better conversion rates. Essentially, artists can achieve the same reach with a smaller budget and enjoy improved engagement from that reach. This beneficial change is largely due to the effectiveness of social proof.

Second, a robust digital triad in the form of a personal brow artist brand helps overcome common conversion obstacles. It reduces hesitation among nearly a third of potential customers who see ads but hesitates to engage further. It also diminishes skepticism among about one in five individuals who receive offline referrals to visit the artist.

Furthermore, a well-developed personal brand increases the chances of securing collaborative deals with beauty service providers and influencers, expanding its reach and influence.
 
  Readers suggest
How to use scarcity in brow business? 
 
 
 Read a longer version
Find this interesting?
or
 
Comments
 
Camry
Monday, Jan 29, 2024

This is smart and I totally support this approach. I have used social proof all the time and this has been super effective!


Want to learn Hairstrokes?
Your name*
E-mail*


Hairstrokes.com is a Powderbrows.com LLC company. It serves as the premier resource for material related to Hairstrokes - the most natural technique for creating brow pigmentation. For collaboration opportunities, contact us here.
Powderbrows.com partner in Scandinavia: Brows.fi
Holistic PMU
Powderbrows.com
Hairstrokes.com
Lipblush.com
Combobrows.com
Everyoung.com




Company
About us
Contact us!
Terms of Service
Privacy Policy
User
Account
Log In
Register
Upgrade!
© 2024. Powderbrows.com LLC. 225 Park Avenue, NY, NY, 10003, USA. All rights reserved. Terms of Service and Privacy Policy   |    Sitemap
Do you want a similar private portal platform? Contact developer: stprivatdevserv@gmail.com